Key information
Companies using the tool 11,600
Number of users/seats 1.2 million registered users
Number of bookings handled annually Not disclosed
Total transaction volume annually Not disclosed
Frequency of updates Fortnightly
Type of company Travel management company (BCD Travel)
Main markets Global
Pricing model
Set-up fees No
Ongoing fixed costs No
Transaction fees No charge for hotel and car bookings. Flat fee for air bookings
Content
Air TripSource features GDS, low-cost carrier and NDC content tailored to clients’ travel programme and policy.
Accommodation Content includes accommodation from GDS, OTAs and aggregators, direct connects and private channel (non-GDS content unique to client).
Rail Punchout to rail providers.
Car Configurable content from all major GDSs.
NDC content and other direct connects TripSource offers NDC content from multiple airlines and is aligned with other BCD platforms to ensure travellers benefit from comprehensive servicing capabilities for these bookings.
Key staff
President & CEO John Snyder
Global COO & CCO Mike Janssen
Global CFO Cees Batenburg
EVP technology, products & innovation Russ Howell
EVP global sales & marketing Jorge Cruz
EVP global client team Teri Miller
What the company says
The company describes TripSource as “the ultimate travel companion that keeps travellers organised, informed and in programme.” Travellers have instant access to trip details, shopping and booking options, check-in reminders, real-time flight notifications, risk alerts, trip sharing and more. A single platform powers both TripSource and AgentSource providing content and policy parity across online and offline booking channels including third party online booking tools, says the company. Its biggest innovation in 2021 was TripSource messaging , a traveller engagement tool that “boosts traveller confidence” by keeping travellers connected and in-the-know before, during and after the trip with trip messages, travel policy, risk alerts and more.
