4:45 PM March 14, 2022
A district nurse has started her own business offering ear syringing in response to patient difficulties to access the service.
Charlotte Stanley said she had become frustrated at the “increasing privatisation” of services that used to be freely available and the high costs some patients were paying.
“I’m a district nurse by trade,” explained Charlotte, 31. “And I had lots of patients coming to me, saying that the only places that they could get their ears syringed were really expensive.
“I had one tell me that she paid £80 per ear, and she couldn’t afford her shopping for the week. It absolutely broke my heart.”
This led Charlotte to found The Wendy House Clinic, based in Woodbridge at the Bentwaters Business Park and offer the services at a lower price.
“The NHS is slowly privatising. There are more and more services GP surgeries are no longer offering, because they just don’t get the funding for them,” said Charlotte.
She says she is keen to break stereotypes around ear syringing.
“People think that it’s just for elderly people, but it’s not. We see people as young as four years old.
“Wax accumulation is such a slow process that until it has near enough fully blocked your ears, you won’t know that it’s a problem.
“The only way I can describe it to someone that hasn’t had an issue, it’s as if your head has been submerged underwater, and it’s full.”
General advice from the primary care service is to seek help from a pharmacy about ear wax issues.
Charlotte, who still works part-time for the NHS, worked with patients throughout the pandemic, offers a course on ear syringing to registered healthcare workers.
She said she would encourage them to add this skill to their repertoire, for the benefit of their patients, but also themselves.
Charlotte added: “They all work to the bone anyway, but the added pressures and risks of Covid puts life into perspective. It was so scary.
“This is another branch that they can go down, and have a little bit of control over their own income and working hours.”