Huddersfield-based horticultural franchise, Greensleeves has been awarded the WorkBuzz 5-star ranking for the second consecutive year.
The independent survey, which invited the company’s franchisees to identify how the brand was performing, scored top marks for its products, services and infrastructure.
The franchisees also showed their confidence in their parent company with every single franchisee signing up for a renewal of their franchise.
WorkBuzz, who has been gathering objective feedback from franchisees across 200+ brands since 2011 for their Franchisee Satisfaction Benchmark Survey, announced that Greensleeves had received 5-star levels of franchisee satisfaction status, demonstrating its position as an industry leader of lawn care franchising.
The company also achieved a record-breaking network turnover for the second year in a row in 2021, something which the franchise attributes to its great relationships with its franchisees.
David Truby, Managing Director of Greensleeves said “What an unbelievable start to 2022! We are delighted to receive the WorkBuzz 5-Star Franchisee Satisfaction Award again – it is a great tribute to all the head office team at Greensleeves and the fantastic work they do. We have worked hard during these challenging times to expand the network, maintain our standards, and create a brand people are proud to be part of. I’m thrilled to see our efforts reflected in the report and it’s a real credit to all the team here in head office who support our franchise partners,”
“After the WorkBuzz survey results last year, we identified areas where we could improve and as a result we have worked hard to address these issues over the past year. Communication was an area we decided we wanted to develop, especially with the pandemic throwing up challenges around meeting franchisees face to face. We enhanced and added to our communication by providing our franchisees with more Zoom meetings, regular Question and Answer sessions and introduced a new franchise forum. It’s amazing to now see all of our hard work paying off.
“We’re proud to receive a 97% score from our franchisees agreeing our team is willing to go the extra mile, but we won’t be resting on our laurels any time soon. There’s still plenty we can do to ensure we continue to provide our network of over 100 franchisees the tools to succeed over the coming year,” added David.
For more information about Greensleeves and the services it offers, visit www.greensleeves-uk.com.
