Alex, 38, was flying from Paris to London Gatwick with easyJet, and paid £7 for the airline’s meal deal. He decided to order a bottle of water and roasted vegetable and humous baguette, costing £5, after being drawn in by the menu’s images.
Images of the snack showed a seeded baguette, filled with dozens of pieces of courgette and red peppers.
According to the advertisement, the vegetables lay on hummus and were spread across the entire baguette.
However, the Londoner was enraged to find his sandwich had little to no fillings.
Alex captured a video showing him opening up the baguette to just a small cluster of veg, showing seven cubes of vegetables have collected at one side of the seeded roll.
Alex shared the video on social media, with the caption: “Is this the worst airline food and advertising you’ve ever seen?”
He then added: “I then sent the sandwich back, and got me a new one. Is this any better?
“A crew member then told me, ‘You know, the food and the picture are not the same’.
“We were given three minutes to eat before landing, and never got our water.”
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An easyJet spokesperson said: “We’re aware of this footage and will be looking into this with our in-flight retail supplier as it appears that the item served falls short of the high standards we expect from our inflight food and drink range for our customers.
“We will be in touch with the customer to apologise for their experience and provide a gesture of goodwill.”
